Zelo

Privacy Policy Privacy Policy This Privacy Policy applies to the Zelo Vendor mobile application (hereby referred to as the "Application" ), developed and operated by Anmol Ratan (hereby referred to as the "Service Provider" ). The Application is provided to registered vendors and business partners to receive, manage, and fulfill orders placed through the Zelo platform. Information Collection and Use The Application collects limited information necessary for vendor operations, including: Business or vendor profile details (such as store name and contact information) Device Internet Protocol (IP) address Device information such as operating system, device model, and app version Usage data including app activity, order actions, and feature usage Notifications The Application requests the POST_NOTIFICATIONS permission to send notifications related to: New order alerts Order status updates or cancellations ...

About Us About Us Zelo is a quick commerce platform designed to make everyday shopping faster, simpler, and more convenient. Our goal is to deliver essential products to your doorstep in the shortest possible time. What We Do We provide on-demand delivery of groceries, daily essentials, and household items through a simple and easy-to-use mobile application. Whether it’s a last-minute need or a regular household requirement, Zelo helps you get what you need, when you need it. Our Service Area Currently, Zelo operates exclusively in Bulandshahr, Uttar Pradesh . We are focused on building a reliable and efficient local delivery network to serve our customers in Bulandshahr with speed and care. As we grow, we aim to expand our services to additional cities and regions in the future. Our Mission Our mission is to simplify daily shopping by offering fast, reliable, and affordable delivery of essential products, while supporting local stores an...

Return & Refund Policy Return & Refund Policy This Return and Refund Policy applies to the Zelo mobile application (hereinafter referred to as the "Application" ), operated by Anmol Ratan (hereinafter referred to as the "Service Provider" ). Order Cancellation Users may cancel an order within 2–3 minutes of placing it, provided the order has not already been processed or dispatched. Once the cancellation window has passed or the order has entered processing, cancellation may no longer be possible. Refund Policy If an order is successfully cancelled within the allowed cancellation window: The full order amount will be refunded No cancellation charges will be applied Refunds will be credited to the original payment method used at the time of purchase. Refund Processing Time Once a cancellation is confirmed, the refund will be processed within 3–5 working days . Please note that actual credit time may...

Terms & Conditions Terms & Conditions These terms and conditions apply to the Zelo app (hereby referred to as "Application") for mobile devices that was created by Anmol Ratan (hereby referred to as "Service Provider") as a Free service. Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider. The Service Provider is dedicated...

Privacy Policy Privacy Policy This Privacy Policy applies to the Zelo mobile application (hereby referred to as the "Application" ), developed and operated by Anmol Ratan (hereby referred to as the "Service Provider" ). The Application is provided as a free service and is intended for use as is. Information Collection and Use The Application collects certain information to provide and improve its quick commerce services, including fast delivery of groceries and essential items. Device Internet Protocol (IP) address Device information such as operating system, device model, and app version Usage data including pages visited, time and date of access, and time spent in the app Location Information The Application collects approximate and precise location information (using ACCESS_COARSE_LOCATION and ACCESS_FINE_LOCATION permissions) in order to: Check service availability in your area Show nearby stores and produc...